Are you ready to address poor performance before it impacts your business?

Handling underperformance is one of the most challenging and uncomfortable parts of leading a team. Missed deadlines, slipping standards, repeated mistakes… knowing how and when to step in can make all the difference to your people and your business.

We’ll break down what underperformance really looks like, how to manage it confidently, and how to turn difficult conversations into productive outcomes.

In just 60 minutes:

• Spot Underperformance: Recognise the warning signs, assess what’s really going on, and determine when it’s time to intervene
• Structure a Difficult Conversation: Use a simple, repeatable framework to stay calm, factual, and focused during feedback discussions
• Performance Improvement Plan: Understand what a good PIP includes, when to implement it, and how to monitor progress
• Get Procedural Fairness Right: How to follow the correct steps to ensure you remain consistent and protected

Please note that this is general information and not intended to replace legal advice under any circumstances.

Have a question?

Have a question about the webinar, or perhaps you need some guidance on a HR or workplace safety matter? We’re happy to answer all your questions, call 1300 835 409 or email [email protected].