When performance slips, behaviour becomes a problem or conflict starts affecting the wider team, a difficult conversation is often unavoidable.

But knowing how to approach it isn’t always easy.

Address the issue too casually and the message may not land. Take the wrong approach and the conversation can become defensive, emotional or harder to resolve.

Join our hosts as they offer practical considerations for approaching some of the most difficult conversations employers face.

In just 60 minutes:

• Performance Conversations: Understand how to address performance concerns and clearly communicate expectations with employees
• Managing Conduct Concerns: Understand how to raise behavioural issues, separate conduct from performance and decide when a formal process may be required
• Managing Workplace Conflict: Discover how to manage defensive reactions, disagreement, and conflict between employees before it impacts the wider team
• Following Through: Learn how to document the discussion, agree on next steps and respond when the employee does not improve or the issue escalates

Please note that this is general information and not intended to replace legal advice under any circumstances.

Have a question?

Have a question about the webinar, or perhaps you need some guidance on a HR or workplace safety matter? We’re happy to answer all your questions, call 1300 835 409 or email [email protected].

From last-minute sick calls and competing annual leave requests to planning an annual shutdown, employers need to balance employee entitlements with the practical needs of keeping their business running.

During the busy summer and Christmas period, those challenges can become even harder to manage.

Join us for this practical webinar to understand how to manage planned and unplanned leave, respond to recurring attendance concerns and prepare for annual shutdowns without creating unnecessary risk

In just 60 minutes:

• Managing Leave Requests: Learn how to respond to competing requests, set clear expectations and make fair, consistent decisions
• Unplanned Absences: Understand what employers can do when sick leave, last-minute call-ins or recurring attendance patterns begin affecting the business
• Planning Your Annual Shutdown: Understand the rules employers need to consider when temporarily closing all or part of the business, including when employees can be directed to take annual leave
• Protecting Your Business: Discover practical steps around policies, communication and planning that can help you manage leave consistently

Please note that this is general information and not intended to replace legal advice under any circumstances.

Have a question?

Have a question about the webinar, or perhaps you need some guidance on a HR or workplace safety matter? We’re happy to answer all your questions, call 1300 835 409 or email [email protected].

An employee shares a controversial post. A private message involving a colleague is circulated. An online comment attracts unwanted attention to the business.

The conduct happened outside work and on a personal account, but does that mean it is none of the employer’s business?

Knowing when personal expression crosses the line into workplace misconduct isn’t always straightforward.

Join us for this practical webinar to understand when online behaviour may become a workplace issue and how to respond when the answer is not clear-cut.

In just 60 minutes:

• Personal Post or Workplace Issue: Understand when an employee’s online behaviour can cross the line into workplace misconduct
• Asessing the Risk: Learn how context, audience and the impact on colleagues can determine whether action is warranted
• Handling Online Misconduct: Know what evidence you can rely on, how to assess the seriousness of the conduct and when disciplinary action may be appropriate
• Protecting Your Business: Follow a procedurally fair disciplinary process, strengthen your social media policies and reduce unfair dismissal and general protections risk

Please note that this is general information and not intended to replace legal advice under any circumstances.

Have a question?

Have a question about the webinar, or perhaps you need some guidance on a HR or workplace safety matter? We’re happy to answer all your questions, call 1300 835 409 or email [email protected].

Can you legally dismiss an employee on the spot?

While some situations may justify summary dismissal, employers are often surprised to learn that "instant dismissal" doesn't mean they can skip the investigation, ignore the employee's explanation, or bypass procedural fairness.

Acting too quickly, even when the misconduct seems obvious, can expose your business to unfair dismissal claims, legal costs and unnecessary disruption.

Join our workplace relations experts for a practical webinar designed to help employers understand when summary dismissal may be appropriate, what process should be followed, and how to reduce risk when managing serious misconduct.

In just 60 minutes:

• Summary Dismissal: Understand what summary dismissal is, when it may be justified, and the legal risks employers face when getting it wrong
• Serious Misconduct: Learn the difference between misconduct and serious misconduct, and explore common workplace scenarios that may justify dismissal without notice
• Workplace Investigations: Gain practical guidance on gathering facts, conducting investigations, and giving employees a genuine opportunity to respond before decisions are made
• Common Employer Mistakes: Discover the errors that commonly lead to unfair dismissal claims and adverse outcomes

Please note that this is general information and not intended to replace legal advice under any circumstances.

Have a question?

Have a question about the webinar, or perhaps you need some guidance on a HR or workplace safety matter? We’re happy to answer all your questions, call 1300 835 409 or email [email protected].