When performance slips, behaviour becomes a problem or conflict starts affecting the wider team, a difficult conversation is often unavoidable.

But knowing how to approach it isn’t always easy.

Address the issue too casually and the message may not land. Take the wrong approach and the conversation can become defensive, emotional or harder to resolve.

Join our upcoming webinar where we’ll explore practical considerations for approaching some of the most difficult conversations employers face.

In just 60 minutes:

• Performance Conversations: Understand how to address performance concerns and clearly communicate expectations with employees
• Managing Conduct Concerns: Understand how to raise behavioural issues, separate conduct from performance and decide when a formal process may be required
• Managing Workplace Conflict: Discover how to manage defensive reactions, disagreement, and conflict between employees before it impacts the wider team
• Following Through: Learn how to document the discussion, agree on next steps and respond when the employee does not improve or the issue escalates

You’ll also have the opportunity to ask your questions during the live Q&A and receive practical guidance from our experts.

Please note that this is general information and not intended to replace legal advice under any circumstances.

Have a question?

Have a question about the webinar, or perhaps you need some guidance on a HR or workplace safety matter? We’re happy to answer all your questions, call 1300 835 409 or email [email protected].