Hero Image

How to Prevent Employee Burnout Around the Holiday Season

Mental Health in the Workplace

11 Oct 2024 (Last updated 3 Sept 2025)

Share on:

62% of Australian employees who are suffering from burnout are dreading the Christmas season. The challenges of skyrocketing expenses, inflation, and labour shortages indicate that we are not approaching the usually festive season full of cheer. The holiday season is a time of uncertainty for businesses and business owners. How are your employees coping with the stress? And how can you help them avoid employee burnout?

Burnout

The World Health Organisation classifies burn-out as an occupational phenomenon. It defines burnout as a ‘syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.’ It has three dimensions:

  • feelings of energy depletion or exhaustion
  • increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job; and
  • reduced professional efficacy

Warning signs may include feelings of dread, irritation, fatigue, distraction, isolation, and apathy. Burnout can often go unrecognized because it has a gradual onset and feels like exhaustion. People avoid acknowledging it since it can make them feel incapable or weak.

76% of employees experience burnout at least sometimes.

Employee burnout and the holidays

Employee burnout becomes common around the holiday season when workloads increase and deadlines become shorter. Studies have shown that the number of hours people work each week does matter, with burnout risk increasing significantly when work exceeds 50 hours and climbing even higher after 60 hours. Employees who frequently experience burnout are 2.6 times as likely to be actively seeking a new job.

Employees who frequently experience work burnout are 63% more likely to take a sick day and 23% more likely to visit the emergency room.

Several employees dread the build-up to Christmas because it is busy, stressful, and even traumatic. Many employees are dealing with additional expenses, handling childcare, or struggling to manage family expectations. The festive season is a bad time to let your employees fall victim to burnout. It can have severe implications for their long-term well-being.

The cost of employee burnout

Workplace stress and related issues cost the Australian economy $14.81 billion annually. Employee burnout accounts for lost productivity and opportunity. On average, 3.2 days per worker are lost annually through workplace stress and related issues. This does not include the cost of presenteeism.

Employee burnout also has other effects:

  • Negatively impacts team morale
  • Reduces employee satisfaction
  • Reduces work quality
  • Loss of talent

Factors co-relating to employee burnout

  • Unfair treatment at work
  • Unreasonable deadlines
  • Unmanageable workloads
  • Challenging management (micromanagement, poor communication)
  • Lack of support

Ways to avoid employee burnout

There is a misconception that holiday time or taking a break can be the cure for burnout. But it isn’t that simple. Burnout is not just caused by over-work but by employee engagement and management. You dismiss their valid concerns by assuming employees will come back refreshed or completely stress-free after a break.

Burnout should not be mistaken for stress, though they are connected. Experiencing excess stress or unmanaged stress for extended periods can cause burnout. The significant difference is that stress can be reduced, but burnout is trickier to resolve because of the overall symptoms and effects.

You can’t necessarily prevent employee burnout, but you can find ways to avoid it by supporting them.

Prepare your business

  • Prepare for all contingencies if the holidays are a busy period for your business:
  • Create a realistic timeline of projects and share it with employees
  • Hire extra staff when necessary
  • Push back projects that may not be urgent
  • Have a set cut-off date for orders or deliveries before the holidays

Support mental and physical well-being

The hustle culture makes having a sensible work-life balance difficult. However, lack of sleep and rest is associated with health disorders, stress, and obesity. Create an environment that supports work-life balance and encourages your employees to recognize the value of rest.

Schedule workloads realistically and constantly communicate expectations to employees.

Adaptability

It’s natural for employees to run out of steam towards the end of the year. The traditional nine-to-five model can also restrict employees from making the most of their personal lives. Learn to adapt to a changing and dynamic work environment.

Give employees the flexibility to build their working hours and day. It displays your trust and belief in them, encourages autonomy, and improves employee morale.

You can offer employees options such as:

  • Alternative start and end times
  • Flexible working options
  • Remote working
  • No emails or work phone calls after working hours

Inclusivity in the workplace

Christmas can be a festive time, full of cheer. However, people experience this season differently, and not all employees may celebrate Christmas. Be inclusive and mindful of your employees and their values. The holiday season can cause additional emotional and financial stress for employees. Pay attention to all employees and reach out to anyone struggling to cope with this period.

Motivate your employees

It can be hard to muster up motivation at the end of the year. Employees look forward to their holidays or breaks, and the festivities make it tricky to focus. Integrate meaningful motivation and rewards for your employees. An inclusive and supportive recognition program can boost your employees’ motivation and push them to perform better.

Remember your legal obligations

Employers have a legal obligation to protect the physical and emotional well-being of their employees. Employers who fail to address occupational stress and other psychological health risks could be in jeopardy of their legal obligations. You can see the non-compliance in the increasing number of stress-related Workers’ Compensation claims.

If you fail to take employee burnout and stress seriously, you are at risk of legal action.

How can Peninsula help you?

Peninsula has worked with 30,000 business owners across Australia and New Zealand. We understand the challenges they face in running a business and managing employees.

Not a client yet? Call our 24/7 Advice Line to get all your tricky questions answered.

Have a question?

Have a question that hasn't been answered? Fill in the form below and one of our experts will contact you back.

By clicking submit you consent to our Privacy Policy

Related Blog Articles

Mental Health in the Workplace

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program – more broadly known as EAP – is offered by employers to help employees, and often their immediate family members, maintain or improve their mental health and wellbeing. An EAP program is designed to help individuals address a range of personal and work-related issues. It offers a safe, non-judgemental, and confidential counselling service focused on providing mental health and wellbeing support from qualified counsellors. An employee struggling with situations such as a relationship breakdown, financial stress, family violence, depression and anxiety, loss of a loved one, gambling, alcohol or substance addiction. You may be unaware an employee is silently dealing with one of these life challenges until it impacts their work performance or attendance. What are the business benefits of EAP services? As a small to medium sized business owner or manager you have first-hand experience of the challenge of attracting and retaining high performing employees. The benefit of an employee assistance program is its accessibility. The service provides employees with coping strategies and resources. This support allows them to better manage personal and work-related stress they find overwhelming. Helping to maintain productivity, ultimately benefiting your business. By supporting employee wellbeing and job satisfaction through an EAP, you can improve staff retention and reduce the need for frequent hiring and training. Healthy and happy employees are more and engaged in both your business and their role, reducing absenteeism and increasing overall workplace morale. Employees can access help knowing their concerns will be handled discreetly and professionally. They are able to be open and honest about their challenges without the fear of judgment or repercussions in the workplace. An EAP typically includes telephone counselling, face-to-face sessions, and online resources. Some employees may be referred to for specialised or long-term support if needed. The cost of mental health to business It's often thought mental health challenges affect employees in large corporations in high-pressure, high-stress roles working long hours, or are in specific industries such as healthcare or the legal profession. In reality, SMBs are often more vulnerable to the financial and operational impact of mental health issues. Absenteeism, reduced productivity, and increased workplace health and safety compensation claims as well as high staff turnover is costly for small businesses. According to Safe Work Australia, the median compensation paid for mental health conditions in Australia in 2022-23 was $65,402. The median time lost from work in these cases is more than 5 times that recorded across all injuries/diseases. As a small to medium sized business owner the impact of poor mental health is substantial as you have fewer staff to cover for absent colleagues. This reduces productivity, increases workloads, and creates a higher level of stress and fatigue for remaining employees. As a consequence, this could lead to further instances of mental health challenges, stress leave and high employee turnover. Psychosocial hazards and EAP For some time, the focus of workplace health and safety was reducing hazards that could potentially cause a physical injury. In more recent years this has expanded to include psychosocial hazards, which can impact an employee’s mental health and wellbeing. Psychosocial hazards can include: Job demands: An excessive workload, unrealistic expectations leading to project failure, or tight deadlines requiring long work hours leading to fatigue. Employee support: A lack of management or supervisor support, poor co-worker relationships, or limited access to essential resources. Conflict: Workplace violence, verbal or physical intimidation, bullying, or sexual harassment. Role clarity: Unclear job expectations, responsibilities, or performance standards. Lack of recognition: Minimal or no recognition for achievements or contributions. Work isolation: A lack of social interaction or support of remote or isolated employees. An EAP and management of psychosocial hazards are connected. An EAP can play a key role in reducing the effects of psychosocial hazards by providing early intervention services for employees facing workplace stress, bullying, harassment, or interpersonal challenges. Effectively managing psychosocial hazards requires a proactive approach, including identifying and minimising hazards in the workplace. Absenteeism and presenteeism Mental health issues are a leading cause of unscheduled absenteeism. However, presenteeism, where employees attend work but are unproductive, can be an even greater problem. An employee struggling with their mental health may be physically present but functionally absent. Their ability to concentrate and perform tasks effectively is reduced, which could result in safety risks to other employees. This lack of focus can create a work backlog, result in missed deadlines, and a decline in output. The connection between poor mental health, productivity, and absenteeism can be difficult to identify at first and even harder to manage. The stress and anxiety associated with mental health issues can then manifest in physical symptoms, leading to increased sick days and further absenteeism. An EAP can help employees address challenges before they escalate and impact their personal and professional lives. Providing Employee Assistance Program services should not be considered a perk, but rather an essential part of your business. You’re investing in the ongoing health and wellbeing of your employees. It not only improves morale, productivity, and reduces absenteeism, an EAP can attract and retain top talent by building your reputation as an employer of choice that places the welfare of your employees first. To find out more on how offering EAP services to your team can help them better manage difficult situations, contact the team at Peninsula to learn about our 24/7 counselling helpline and other EAP services.

Mental Health in the Workplace

Who’s Caring for the Carers? Healthcare’s Frontline Mental Health Problem

Frontline healthcare work is physically and emotionally challenging even under normal circumstances, with long shifts, understaffing, a lack of resources, and routine life-or-death scenarios.   The pandemic underlined just how tough life on healthcare’s frontlines can be. Doctors and nurses worked around the clock in the most troubling conditions, selflessly putting themselves in harm’s way for the good of everybody else.   All this leads to an important question. How well cared for are Australia’s frontline healthcare workers? Recent industry research suggests they may not be getting all the mental health support they need.   Let’s delve into frontline healthcare’s mental health problem, the underlying causes, and explore what can be done to take better care of the people who take care of us. Frontline healthcare mental health in numbers  Most people are well aware that frontline healthcare workers are under intense pressure. However, the industry’s mental health stats still might take you by surprise.   Research by Monash University has revealed just how high the chances are of frontline healthcare mental health risks being realised:  59.8% of Australian frontline healthcare staff have experienced anxiety 70.9% have experienced burnout 57.3% have experienced depression 22.4% have experienced all three conditions at once      The cross-sectional study surveyed over 9,500 healthcare workers in Australia and New Zealand. While the study’s timeframe includes the last year of the pandemic, it concludes “the residual effects are persistent and the number of workers suffering from mental health problems remains unexpectedly high.” A University of Melbourne study has also found that 17.5% of Australian nurses have suffered post-traumatic stress disorder (PTSD), which is almost triple the national average of 6%. Treating PTSD can take a very long time, with sufferers often having intense, disturbing thoughts and feelings long after a traumatic event has ended.  What are the mental health hazards in frontline healthcare?   Frontline healthcare workers are at an increased risk of developing mental health problems due to multiple factors. These include:   Long hours: Frontline workers often have their hours consolidated into three or four long shifts each week. This can include night and weekend shifts, disrupting their regular sleep patterns and making it difficult to maintain a healthy work-life balance.  Fast-paced:  As well as working long shifts, frontline healthcare work is fast-paced and often physically draining.    High stress levels: Frontline healthcare workers must make difficult (sometimes life or death) decisions under intense pressure. They may also have to deal with demanding patients and family members.  Exposure to trauma: Frontline healthcare workers may be exposed to trauma on a regular basis. This could include seeing patients die, witnessing violence, or treating victims of accidents or natural disasters.  Lack of support: Frontline healthcare workers may feel like they don’t have enough support from their employers or colleagues. This can make it difficult to cope with the demands of their job.  The impact of mental health problems in frontline healthcare  Frontline healthcare worker mental health has been gaining attention as a major public health concern in recent years.   As well as posing a risk to the well-being of workers themselves, poor mental health can threaten the quality of care. If left unmitigated, these hazards can hazardslead to:  Reduced productivity: Mental health problems can make it difficult for frontline healthcare workers to focus on their job and perform their duties effectively.  Increased risk of errors: Mental health problems can also increase the risk of errors in the workplace. This can have serious consequences for patient safety.  Increased absenteeism: Frontline healthcare workers with mental health problems are more likely to take sick leave. This can put further strain on the healthcare system.  Higher staff turnover: Workers who are unable to cope with the mental and emotional demands of their job are more likely to find alternative employment. With current turnover levels, the World Health Organization predicts a global shortfall of 10 million workers by 2030.    What can be done to support frontline healthcare workers?  There are a number of things that can be done to support frontline healthcare workers with mental health problems:  Employers: Employers should provide frontline healthcare workers with access to mental health support services. They should also create a work environment that is supportive and understanding. Arguably the biggest change needed in the industry is the destigmatising of mental health issues among healthcare workers.     Colleagues: Colleagues should be supportive of each other and look out for signs of mental health problems in their coworkers. They should regularly check in with each other and encourage teammates to seek professional help if needed.  Individuals: Frontline healthcare workers should take care of their own mental health by getting enough sleep, eating a healthy diet, and exercising regularly. They should stay connected and talk with friends, loved ones or other people they trust for support. Finally, they should also seek professional help if it’s all too much to cope with.  It’s also important for frontline healthcare workers to remind themselves:  It’s normal to feel stressed in their situation  Finding the pressure too much to handle is not something to be ashamed of  It’s okay to talk to a leader if work hours become unmanageable  They are not responsible for single-handedly solving everyone’s problems  Their well-being is just as much of a priority as the well-being of their patients  Mental health resources for frontline healthcare workers   There are a range of mental health resources available to frontline healthcare workers in Australia:  Beyond Blue: Beyond Blue is a national mental health organisation that provides information and support to people with mental health problems. Their website has a dedicated section for frontline healthcare workers.  Lifeline: Lifeline is a national crisis support service that provides confidential support to people in distress. They can be contacted on 13 11 14.  The Black Dog Institute: The Black Dog Institute is a research and education organisation that focuses on mental health, with a dedicated section on their website for frontline healthcare.  R U OK?: R U OK ? is a national campaign that aims to start conversations about mental health. Their website has a dedicated section about how to discuss mental well-being in frontline healthcare.  Get employment relations support with Peninsula If you’re unsure about your mental health obligations as a business owner, Peninsula can help. With our expert advice and practical support, you can create a safe, healthy and supportive work environment for all your employees to thrive in.   If you have a question about your responsibilities as an employer or business owner, contact Peninsula for free initial advice today.  

Mental Health in the Workplace

The Mental Health Crisis in the Construction Industry

The Australian construction industry employs more than 1.37 million people making it one of the biggest employers in the country. Data from MATES in Construction has shown that construction workers are eight times more likely to die from suicide than an accident at work. A further 1 in 4 workers are known to have high symptoms of depression or anxiety. Why is the health and safety of construction employees drastically affected? What factors are contributing to a rapidly worsening mental health crisis? What can businesses do to create mentally healthy workplaces? Stigma around mental health There has been a stigma and reluctance to approach mental health in the building and construction industry. Admitting to mental health challenges or discussing workplace mental health came with negative repercussions and a lack of support. Rates of help-seeking tend to be low in male-dominated industries like construction. Construction workers will prefer being self-reliant and avoid talking about their emotions or feelings. This can create barriers to getting help and support. While the stigma still exists, efforts have been made to destigmatize mental health conversations. Many organisations have been leading research-backed conversations around the topic. Black Dog Institute emphasises the need for a honest and supportive culture in construction. Leaders who are more confident and engage in mentally healthy workplace practices such as communication and transparency can see positive results in the long-term. Factors affecting mental health in construction The inherent nature of the building and construction industry is fraught with complications. A job that requires employees to be present 6-7 days a week and work long hours doesn’t really make for a recipe for good mental health. The work environment may change every single day and this change can be difficult to cope with. Construction management also prefers giving lump-sum, fixed-time contracts which can increase the pressure around getting the job done. The risks of workplace accidents and injuries impact work health and safety of employees. Workers also feel their mental wellbeing takes a hit since they can’t spend a lot of time with their families and loved ones. They miss important events and moments creating a sense of emotional detachment and loneliness. Mental health issues are further exacerbated by the toxic and masculine culture of the construction industry. Being vulnerable leads you to potentially being mocked or bullied. The lack of support and training around mental health awareness also forces workers and staff to potentially indulge in substance abuse, alcohol, drugs or gambling. Lastly, banter among workmates in the male dominated industry can sometimes cross the line- it can turn into bullying. This is an issue most apprentices experience in most cases. Job security is a huge issue among construction workers. With most projects being transient, workers have to work on a project-by-project basis. While some projects can continue for years, others last a few weeks. Workers with dependants to feed and bills to pay often have to worry about whether they will get another project to help sustain themselves. Most clients are typically looking to cut the cost of their construction projects. This bid to cut the cost often trickles down to the workers’ paycheque. If a company doesn’t bid low, the chances are that they might lose the project to a competitor. Unlike a good portion of self-employed workers, those working under specific companies tend to enjoy some form of protection from these issues. The companies work overtime to cater to the rights of their workforce. However, this protection isn’t always guaranteed to the construction subcontractors. Changing the mental health narrative Construction businesses and employers need to overhaul their workplaces and work culture. They must create an environment where construction workers can speak up about their struggles to the mates they trust and get the support they need. If possible, these companies can provide departments for counselling their employees and focus on building a mentally healthy workplace. Educate your staff- Changing the narrative requires awareness and education. A mentally healthy workplace is where you create a safe zone for your employees and tell them it’s okay to not be okay. Offer resources and support- What do your employees need to work towards better mental health? What do they lack? Is it time off, or flexibility, training or support in mental wellbeing? Collaborate with experts- A lot of organisations are working towards improving mental health and suicide prevention. Programs like the Mates in Construction are created for this specific purpose. Such companies can provide invaluable insights and resources on how to approach the mental health problems among any workforce. The mental health training will arm workers with the skill to identify a colleague that is struggling and speak to them. This can be especially helpful for people who struggle to reach out. Mental Health Policy- The mental health of your workers determines the success and efficiency of your business. Having a mental health policy that establishes expectations, behaviours, and promotes wellbeing of staff can go a long way in protecting you and your staff. Consider flexibility- Traditionally, the construction industry has been hesitant to consider flexibility as an option. Studies around a 5-day working week for construction workers have shown negligible costs to employers, greater productivity, engaged employees, and organised worksites. Men are less fatigued and more engaged because they get valuable time off and opportunities to rest and recover which leads to better mental health. Work-life balance- For a long time, the construction industry has thrived on hustling and working extremely long hours while sacrificing mental health and wellbeing. Slowly we are taking a step back and questioning the way things have been. Reduced work hours improved the mood and general wellbeing of employees, leading to strong mental health. Peer Support- Encourage your staff to keep in contact with an affected worker or someone impacted by mental illness at work. They can visit them at home, message or call to check-in. This will help the worker feel they are loved and wanted at the workplace. Return to Work Plan- If a worker is returning to work after a sabbatical or a break due to mental illness, develop a suitable return to work plan. This should include easing them in slowly and inform their team members so they understand what is expected and can support the worker effectively. Build healthy workplaces with Peninsula Peninsula has worked with construction businesses and employers, empowering them through effective HR and sturdy WHS policies. Our team provides customised advice and resources that ensure you are meeting your obligations and creating a safe space for your employees. Whether it is building good HR practices or implementing mental well-being policies, Peninsula can help you. Call us on 1300789186 today. This document is intended to act as general information. If you need help, please contact a qualified medical professional. Beyond Blue: 1300 224 636 Lifeline: 13 11 14

Do you have any questions regarding Mental Health in the Workplace?