Hero Image

Making Employees Redundant: 3 Things Every Employer Should Know

Redundancy

1 June 2020 (Last updated 28 Oct 2025)

Share on:

Employers have been forced to make a number of difficult decisions over the past several months due to the pandemic.  

Quite often small businesses believe they don’t have to make redundancy payments, due to their size, though this is not always the case. This is compounded by the assumption that they don’t have to go through a fair redundancy process. In the event they need to make staff redundant Businesses should plan ahead and be aware of the following key points.

1. Is it a genuine redundancy?

The first question that needs to be answered when considering whether any employee can be made redundant is whether there is a genuine redundancy situation. The Fair Work Act states that a genuine redundancy arises where the employer no longer requires the person’s job to be performed by anyone due to operational changes to the business, and where the employer has consulted with the employee where applicable, and has  investigated any viable alternative employment options within the business and or an associated entity to no avail.

Redundancy can happen when an employer either doesn’t need an employee’s job to be done by anyone anymore, or if the business becomes insolvent or bankrupt.

It can also occur when the business introduces new technology, restructures, relocates or closes down.

Business owners considering making redundancies should be looking at whether there are certain jobs and functions in their business that might no longer be necessary. Employers need to go into the redundancy process with an open mind, ready to consider any viable suggestions an employee may make that will allow them to keep their job. Employers need to be transparent with the affected staff members, and let them know the circumstances the business is facing that has led to their role no longer being required.

Generally, a redundancy would not be genuine if it would have been reasonable in all the circumstances for the staff member to be redeployed elsewhere within the employers’ enterprise, or the enterprise of an associated entity of the employer.

A redundancy dismissal is also not genuine if the employer still needs the affected staff members’ job to be done by someone else, has not followed relevant requirements to consult with staff where prescribed by the applicable award or registered agreement, or has not reasonably looked at other roles that could be given to the employee whose position is being made redundant.

2. Have you completed a consultation process?

When going through a redundancy process, consultation with affected staff is best before you take any action and it is likely to be a requirement of the applicable award or registered agreement.

A genuine consultation process should occur where an employer should arrange individual meetings to have with those employees whose roles are affected. Employees should be asked to provide any questions they have, and an open discussion should take place.

Fundamentally an employee shouldn’t be let go unfairly or on a discriminatory basis. If there is more than one person in the role and not all those roles are being made redundant, then employees should ideally be assessed based on their performance in the role, and an employer should share the criteria that will fairly select which staff member to keep on.

The employer needs to tell staff what the circumstances are, look at whether there is alternative employment for them in the business, and if so offer that alternative employment to the employee’s whose roles are to be made redundant, if it is a job they can reasonably do without too much retraining, even if it is role that pays less or is more junior. If there are no alternative positions available, employers should still seek any final feedback from the affected employees before moving forward with a redundancy as employees may be willing to consider other options, such as reducing their hours, for example.

3. Are You Exempt From Redundancy Payments?

Employers in a business which has fewer than 15 employees are generally exempt from having to pay redundancy, however this can be affected by a relevant award, contract of employment or registered agreement and specific advice should be sought.

Those who are generally exempt are employees with less than 12 months continuous service, those in fixed term contracts that have come to an end, casual employees, apprentices, trainees engaged only for the length of the training agreement and those engaged by a small business.

Business owners should exercise caution as there are a number of aspects which may impact the above.

The redundancy process can be tricky and confronting for employers not familiar with the complexities. For advice, support and information about genuine and fair redundancies in your business or if you would like information on our HR software which can help you track employee entitlements, contact us for a free initial conversation.

Have a question?

Have a question that hasn't been answered? Fill in the form below and one of our experts will contact you back.

By clicking submit you consent to our Privacy Policy

Related Blog Posts

Redundancy

How to Write a Redundancy Letter

Redundancy is when an employer does not require a certain job to be done by anyone anymore due to operational changes to the business. Employers should have a valid reason for making the decision to make an employee redundant and may be required to follow various procedural steps to ensure the redundancy is genuine. BrightHR has a Redundancy Tool to help you navigate this process. It helps you formulate a plan and ensures you have a basic understanding of the necessary steps. It provides resources and template letters and even has a handy glossary to clarify relevant terminology. What is a letter of redundancy? A Letter of Redundancy or Redundancy Letter usually refers to the process outcome letter confirming the employee is being made redundant and terminating their employment. In the case of redundancy, you may be required to consult with the employee before ending their employment as per the terms of the applicable award or registered agreement. If your employee is not covered by an award or registered agreement, there is no requirement to consult unless there is a contractual term requiring you to do so. Consultation usually involves notifying the employees of the proposed change to their employment, inviting them to a meeting to further discuss the matter, and taking any suggestions the employee might offer to keep their job into consideration and considering any alternative options before making a final decision. If, after a fair process has been conducted, it is decided that the outcome will be redundancy, a final meeting should be convened. At that final consultation meeting, an employer may be able to make an employee redundant. A formal outcome letter confirming the redundancy, also known as a letter of redundancy, should be issued to the employee. What to include in a letter of redundancy? Generally, employers must not terminate an employee’s employment unless the employer has given the employee written notice of the day of the termination of the employment (which cannot be earlier than the day the notice is given). When you make an employee redundant, you may also have to pay redundancy entitlements. It is generally considered best practice for a redundancy letter to outline the process in coming to the decision to make the employee redundant, and the reasoning behind it, and any further considerations such as redeployment options. It should also include notice of the last day of employment and details as to final pay and any entitlements owing. The information contained in a letter of notification of redundancy should: provide an overview of the situation generally (e.g. the reason why the redundancy is being considered) provide an outline of the process that has been followed (steps of consultation) confirm that the employer has reviewed other areas in the business and that there are no suitable vacancies or opportunities for redeployment. confirm that there is no suitable alternative to avoid the redundancy. clearly state that the position is being made redundant and explain the reasoning behind the decision. specify the last date of the employee’s employment with the company. break down the monetary entitlements the employee will receive and specify when they can expect to receive them (i.e. annual leave, overtime, long service leave). How do I write a redundancy letter? Step 1: Start with the date and then add ‘Private and Confidential’ before the Employee’s name and address. Then put in the subject matter e.g. ‘Termination of Employment (Redundancy)’ or ‘Confirmation of Redundancy’. Address the employee e.g. ‘Dear John’. Step 2: Confirm the purpose of the letter and briefly reiterate that the business operational requirements have changed. Summarise the reasons for operational changes to the business and why the position is being considered for redundancy. Step 3: Refer to the consultation meeting and confirm what was said in it – that you provided an overview and summary of the current business position and sought feedback from the employee – then summarise the employee’s comments and proposals (if any). Step 4: Explain that upon review there were no viable alternative or redeployment options available. Step 5: Confirm that the position is being made redundant and list the employee’s last day of work and the employee’s entitlement to notice, and whether notice will be worked or if the employer is paying it in lieu. Step 6: List the details of the employee’s other entitlements that will be paid as part of the employee’s final pay where applicable e.g. redundancy pay, and payment for untaken annual leave or long service leave. Step 7: Consider finishing with a personal touch – for example express how much you have appreciated the employee’s contribution to the business over the years and offer to provide a reference. Step 8: Make sure the letter is printed on company letterhead and give it to the employee personally or send it by pre-paid post to their last known residential address, rather than delivering it to their email address. You can manage and keep track of employee rosters, timesheets, leave and absenteeism to enable you to pay the employee their final pay with BrightHR. You can generate and print reports, and then store wage and time records and related documents securely in the cloud to comply with your record-keeping requirements. Peninsula can help you understand redundancy and guide you through the process, as well as providing clients with template redundancy letters and documents, and helping you calculate final pay. Call us for free initial advice or email Peninsula with your enquiry today.

Redundancy

5 Tips for Employers Handling Redundancies

You aren’t the only small-medium business owner in Australia feeling a bit under the weather during this unstable economic climate. Making an employee redundant may seem like a complicated and draining last resort – and it isn’t designed to be quick or easy – however it can be a straightforward process. Read our 5 top tips for making an employee redundant, so you can get back to business. The following article is not a substitute for professional advice. If you’re considering making a redundancy, Peninsula recommends that you seek professional advice prior to undertaking a redundancy. Keep Everyone in The Loop Making an employee redundant is often a last resort for employers, and it can be a difficult and emotional time for both employees and employers. It is important to keep everyone in the loop during this process. As an employer, being open and honest about the situation at hand is the recommended approach. Letting employees know what’s going on throughout the process which assists with keeping minds at ease and may reduce chances of the employee-employer relationship turning sour. Explain the steps to those affected, why these steps must be taken, and be honest about likely outcomes. Make an effort to help explain the process to all employees, those affected and those not affected. Trust the Process An employer must go through a workplace change process before making an employee redundant. The steps in place, including the proposal to employees, the feedback and time taken to assess that feedback are all important steps and cannot be skipped. There is no fast track to redundancy. Employees must be given the chance to have their say and should be encouraged to place their feedback around the situation. Considering the employee’s feedback is an important step. Even if an employer believes there is no other outcome other than redundancy, other suggestions should and must be considered. A Reasonable Timeframe Many employers may aim to get through the process as quickly as possible, which is understandable. Emotion and stress may be high for both the employer and employees if the business is going through the redundancy process. A recommended approach is to take some time and ensure that each step is followed through thoroughly, with every avenue explored. Do not rush your employees. It is important to note they can have a say in what happens and might have ideas which have not been considered. Give the process a decent timeframe, allow time between steps, it cannot be achieved in a day. Employees need time to process the information and how it will affect their lives – remember, redundancy isn’t an easy or quick fix! Remain Focused Whether we like to admit it or not, emotions can get the better of us – especially in times of strain and stress. Keeping emotions in check throughout the redundancy process is the best way to avoid any ill effects of the process, such as an employee-employer relationship turning sour. Keep conversations appropriate and relevant to the redundancy; bringing up past incidents to prove a point, rationalize or validate yourself is not the best route. Employees may feel as though they are being treated unfairly and it is likely they will become emotional at some point throughout the process. Sympathize with your employees. They are losing their job; if they are the sole earner of their household think about how this will impact not just the employee but their whole family. It is likely harder on them than it is on you. Be a Fair and Honest Employer Making an employee redundant should be a last resort. A workplace change process is designed to offer all chances to keep employees employed.  Being a fair and honest employer throughout a workplace change process is recommended to help ensure the restructure runs smoothly and adverse outcomes are minimized. If there are ways to offer an employee another role or make the process easier for them, this should be done. A ‘palms open’ approach to redundancy is the best approach; that is, ‘here’s what the situation is, here’s what we can do about it, this is how it will affect you’ approach. Being open and honest about the situation from the start, may make your process easier to go through. If employees have questions, honest answers are generally appreciated. Keep in mind employees will remember how the redundancy was dealt with and will likely hear about any negative aspects with relation to their former colleagues. Set a high standard of employment relations in your workplace and lead by example, and it may pay off in the long term.

Redundancy

What is a Genuine Redundancy?

If you are an employer and are considering making positions redundant perhaps because of a downturn in business, an important aspect you must consider is if the redundancy is genuine. When an employee’s dismissal is a genuine redundancy the employee isn’t able to succeed in the event that they pursue an unfair dismissal claim. This blog will explain what a genuine redundancy is, give some initial tips on redundancy, and answer some extra questions about redundancy. What is a genuine redundancy? A genuine redundancy means the employee is being dismissed because the employer doesn’t require that position to be filled anymore. A genuine redundancy arises where the employer no longer requires the person’s job to be performed by anyone due to changes in the operational requirements of the enterprise or the business becomes insolvent or bankrupt. For a redundancy to be genuine, the employer must consult with the employee as per the terms of the applicable award or registered agreement, and there must be no other role available within the business or an associated business that the employee could reasonably perform. A redundancy is not genuine if the employer: still needs the employee’s job to be done by someone could have reasonably, in the circumstances, given the employee another job within the employer’s business (or associated entity) has not followed consultation requirements as provided by the relevantmodern award or enterprise or other registered agreement (if applicable) Below are common scenarios in which a redundancy may occur: The business is restructuring and doesn’t need that job doing anymore New technology can perform the requirements of the role e.g. automation  The business is relocating or closing down There is a prolonged and significant downturn in business that requires operational efficiencies to be introduced e.g. downsizing Why is it so important that the redundancy is “genuine”? If a redundancy is genuine, an employee cannot succeed in the event that they pursue an unfair dismissal claim. An employer should take any reasonable steps to keep the employee within the business where possible. Redundancy can pose a risk for employers if there is doubt the redundancy is genuine, and it can be expensive to make an employee who has been with the business a long time redundant, as an employer may have to pay notice, redundancy pay, any untaken annual leave and possibly long service leave, depending on the circumstances. How do I avoid making a redundancy that is not genuine? As above, you should understand what a genuine redundancy is, and consider options to keep employees employed such as consultation and redeployment before terminating their employment where required. If terminating an employee because of the redundancy of their position, ensure you are carrying out a genuine redundancy and complying with any extra provisions in the applicable award, or enterprise or other registered agreement. You are generally required to consult with the employee before ending their employment. This means that you must notify the employees of the proposed change to their employment, invite them to a meeting to further discuss the matter and take any suggestions the employee might offer to keep their job into consideration before making a final decision. As part of the consultation process you must offer the employee any vacant job within the business or an associated entity that the employee can reasonably do. You should also consider jobs that pay less or that are not as senior, as the employee may want to take them for a number of reasons.  Note: A redundancy is not genuine if the employer: still needs the employee’s job to be done by someone could have reasonably, in the circumstances, given the employee another job within the employer’s business (or associated entity) has not followed consultation requirements as provided by the relevant award, or enterprise or other registered agreement (if applicable) Is there anything else I need to know about redundancies? There are several things that need to be considered when embarking on a redundancy besides the ones we have already addressed which are: Awards and registered agreements have a consultation process for when there are major changes to the workplace, which may include situations such as redundancies; and Employers are obliged to consider suitable alternative employment before making the role redundant (if applicable). Minimum notice periods When ending an employment because of redundancy, you need to give the employee written notification of the day of termination, and if the employee is engaged on a permanent basis you need to provide adequate notice or make payment in lieu depending on how long the employee has been employed in the business. The minimum notice period in the National Employment Standards (NES) is based on how many years your employee has worked for the business (continuous service). An employee will generally be entitled to an additional week of notice if they are over the age of 45 and have been engaged for at least 2 years, depending on the applicable award or registered agreement. Minimum redundancy payments The NES also provides for a minimum payment to an employee made redundant. *Minimum payment for redundancy according to the NES The applicable award or enterprise or other registered agreement agreement may set out different entitlements and may stipulate longer or shorter periods of continuous service and/or more or less weeks of pay than the below. If so, then the specific redundancy provisions in the award or agreement need to be applied. Period of continuous service. Weeks of pay. At least one year but under two years 4 At least two year but under three years 6 At least three year but under four years 7 At least four year but under five years 8 At least five year but under six years 10 At least six year but under seven years 11 At least seven year but under eight years 13 At least eight year but under nine years 14 At least nine year but under ten years 16 At least ten years 12 Just remember, not all employees are entitled to redundancy pay. The following employees generally don’t get redundancy pay: employees whose period of continuous service with the business is less than 12 months employees employed for: a stated period of time an identified task or project a particular season employees dismissed because of serious misconduct casual employees trainees engaged only for the length of the training arrangement apprentices employees of a small business (depending on the circumstances) Are there any alternatives to redundancy? There are a few alternatives available to employers.  An employer should take any reasonable steps to keep the employee within the business where possible. Redundancy can pose a risk for employers if there is doubt the redundancy is genuine, and it can be expensive to make an employee who has been with the business a long time redundant, as an employer may have to pay notice, redundancy pay, any untaken annual leave and possibly long service leave, depending on the circumstances.

Do you have any questions regarding Redundancy?