Hero Image

How to Improve Work Attendance Rates

Absenteeism

3 June 2025 (Last updated 3 Sept 2025)

Share on:

Managing sick days or tardiness can be one of the biggest challenges employers face.

If you have employees who are consistently late or sick, it might be good practice to subtly monitor them. You could try keeping a daily register that is reviewed periodically to monitor who is taking leave, is late and how often. If leave is deemed unreasonable or if there is a pattern of misuse, it needs to be addressed. For example, could it be that your staff are taking sick days in conjunction with weekends?

It is important to understand there are often times when bigger employment issues occur. For example, an employee may be absent from work due to an overwhelming feeling of anxiety due to being bullied or are simply overworked.

If leave is misused, it is an employer’s job to address the problem professionally and Peninsula can help you to do so.

Avoid the frustration of employee tardiness and absenteeism by following our top three tips below. Although not your traditional methods, thinking outside the box of what your employees might be looking for is often the best place to start.

1. Introduce work benefits

Introducing fun things each Monday morning could improve tardiness. Buy your team a coffee and encourage employee social interaction for a few minutes. Something such as this not only provides an opportunity for staff bond, but it also gives them something to look forward to.

2. Acknowledge annual leave requests in a timely manner

Take a leaf out of Richard Branson’s book when it comes to annual leave. Approving annual leave or rostered days off will encourage staff to stay on and be loyal. If you do not acknowledge the request, anger and resentment will build and the staff member may call in sick or not show up at all, harming the working relationship in the long run.

3. A return to work interview

Having a ‘sickie’ is notorious. Good surf, hot days or long weekends are just some reasons businesses see spikes in sickies. A return to work interview can help put a stop to this. This takes the form of a mandatory meeting with your employee the day of their return, where you determine if they are fit for work. It is also best practice to request a doctor’s certificate for each sick day taken, even if it was just the one.

Knowing that you have to face your boss the day after a sickie will mean employees are more inclined to only take genuine sick days, or alternatively, schedule annual leave when it is appropriate. For those genuinely sick employees, this meeting provides the opportunity to address any health concerns or work related issues.

Whatever you do to manage sick leave, you need to ensure the policy and procedure is clearly outlined and communicated to employees. An Employee Handbook is the best way to ensure all policies and procedures are clearly outlined.

Peninsula helps employers implement policies and procedures to support these initiatives and to improve overall attendance rates. As the leading workplace relations specialist, we can discuss how you can implement these, and other ideas into your workplace. Contact Peninsula today.

Have a question?

Have a question that hasn't been answered? Fill in the form below and one of our experts will contact you back.

By clicking submit you consent to our Privacy Policy

Related Blog Posts

Absenteeism

Terminology Explained: What is Abandonment of Employment?

Abandonment of employment is the term used when an employee is absent from work for consecutive days, without communicating to their employer the reason for their absence. When you’re a business owner if an employee fails to attend work without prior notification or a valid reason, you should follow certain steps before assuming the employee has no intention of returning The first step is to attempt to contact your employee. It is possible personal matters, an unexpected emergency, or accident has occurred, and your employee is unable to contact you directly. Contacting the employee If you have not heard from an employee, you should attempt to contact them. Call them on their home phone, mobile phone or any other contact numbers. Leave messages for them to make contact as soon as possible. Employee records should contain emergency contact numbers – try them. Write in their employee file how and when the attempted call was made, including notes on any voice messages left. Make a reasonable number of attempts over several days. If the employee gets in contact, ask questions to find out whether they intend to return to work or if they have a valid reason for their absence. If no contact can be made, then a letter should be mailed to the employee’s residential address of record, requesting them to contact your business within a specified timeframe. Include in the letter who the employee must contact and advise failure to respond may be interpreted as abandonment of employment. Ensure the letter is sent by registered post, so you are able to track its delivery and confirm it has been received by your employee. Resignation and abandonment of employment When an employee has resigned and given the required notice as outlined in their employment contract but chooses to not show for their last day of work without notice, this is typically considered abandonment of employment. Even though it’s their last day, employers should still attempt to contact the employee. Only after reasonable attempts have failed and the employee hasn't responded or provided a valid excuse for their absence can you conclude the employment has been abandoned. Example 1: When an employee doesn't complete their notice period in full. Consider an employee – let’s call him Darrel – resigned from their role and gave verbal and written notice. On the second last day of their notice period, they leave their access pass and company owned equipment on their desk without notifying their manager or colleagues. This signals no intention of working the final day of their notice period, which is confirmed by them not turning up that day. All attempts to contact Darrel were ignored. Example 2: When a contractor abruptly leaves and doesn't return. In a case of a contractor – let’s call them Garry – After working for several weeks, a review of the projects he was working on was conducted and multiple errors were identified. Following a meeting where the errors were highlighted and the request made to correct them Garry abruptly packed his personal items from his desk and left the office, handing in his access pass to the reception desk. Multiple attempts were made to contact the contractor. All went unanswered. Example 3: When a new employee has multiple sick days in theor first couple of weeks and extra long lunch and other breaks. An employee – let’s call her Samantha – commenced her new role with a business. In her first week Samantha called in sick on three consecutive days. In the following three weeks she would take extra-long lunch breaks in addition to multiple long breaks throughout the day. She would often arrive late and leave early. At the end of her third week Samantha left work saying she would see everyone Monday. She never returned. Over several days multiple attempts were made to contact Samantha via phone, personal email and text message. No reply was received. What do I do if I cannot contact the employee? It’s advised employee handbooks, and employment agreements contain an abandonment of employment clause. However, even with this clause, as the business owner you’re obliged to try and find out where the employee is and if they intend to return to work. If a number of days have passed and you have not been able to contact the employee and they have not contacted you, you can start the abandonment process to end the employment relationship: Advise the employee by phone, email and in writing to their last known address, that their employment is in jeopardy. Let them know unless they make contact by a certain date, their employment will be considered terminated by reason of abandonment. Quote the relevant clause from their employment agreement. If there is still no response by the stipulated date, advise the employee by phone, email and in writing that, in accordance with previous communication, their employment is now considered terminated by reason of abandonment. The employer should then process any final pay. It is your responsibility to thoroughly investigate an employee’s absence before deciding your employee has abandoned their employment. Being proactive in your attempts to contact your employee and adhering to procedural fairness and transparency is critical to mitigate the possibility of facing an unfair dismissal claim. Abandonment of employment can be a challenging situation to manage. Contact Peninsula for expert advice on abandonment of employment. The information in this article is of general information current at the time of publication. Please note the contents of this article and website and any information provided by our advice team do not constitute legal advice and are not intended to be a substitute for legal or other professional advice and should not be relied upon as such. Your specific circumstances or changes in circumstances after publication may affect the completeness or accuracy of this information. You should seek legal advice or other professional advice in relation to any particular matters as it relates to you or your business.

Do you have any questions regarding Absenteeism?