Hero Image

New Australian Legislation to Protect Gig Workers

Important Legislation

31 Jan 2024 (Last updated 3 Sept 2025)

Share on:

The Australian government has introduced new legislation to protect gig workers. A landmark bill titled “Closing Loopholes” is being reviewed by parliament and is expected to come into effect in 2024, with an exact date yet to be set.  

Fresh employment laws will give 67,000 workers the right to negotiate minimum pay rates and access to other minimum employment standards. There’s plenty to unpack. Let’s take a closer look at the changes and help you prepare.   

What does the new bill entail? 

The new bill defines “employee-like workers” in the gig economy as those who are “engaged as independent contractors but performing work that is similar to that performed by employees”. This means that gig workers who are classified as employee-like will be entitled to the same standards as regular employees, such as:  * Minimum pay * Penalty rates * Termination and ‘deactivation’ * Health and safety * Superannuation

If gig workers are unhappy with the conditions of their employment, the bill also gives them the right to request that the Fair Work Commission sets minimum standards. This could include: * Hours and patterns of work * Payment terms

What does the new bill mean for gig workers? 

Supporters of the bill believe it’s a significant step in the right direction for gig workers, giving them more equitable employment conditions. It will benefit any workers who want more flexibility, but don’t want the commercial risks that come with being a freelancer or contractor. 

Recent years have seen a large uptake of Australian gig economy workers. Given the nature of the work, it’s created a grey area for both employers and employees. Ultimately, the bill aims to unblur the lines of gig worker entitlements, leading to less confusion and fewer disputes.

The bill will also amend health and safety laws, offering gig workers greater protection. The new legislation arrives after several health and safety charters were signed by the Transport Workers Union (TWU) and large gig economy employers Uber, DoorDash and Menulog.

The TWU reports 13 food delivery riders and a rideshare driver have been killed since the Australian transport gig economy began in 2017. It’s hoped the new laws will decrease the gig economy’s number of work-related fatalities.

The bill also protects gig workers from unfair deactivation. This means employers can only stop gig workers from accessing a platform for a valid reason. If a gig worker believes they have been deactivated by an employer unfairly, they can raise a case with the *Fair Work Commission

What does the new bill mean for employers? 

Under the new legislation, gig workers will be entitled to the minimum wage, penalty rates, and superannuation. This means the wage bill in the sector is expected to expand by $4 billion  over 10 years ($400 million a year).

Crucially, the bill targets deliberate and intentional underpayment of gig worker wages. ‘Wage theft’ in the gig economy will be a criminal offence, with maximum penalties of 10 years in prison and fines of up to $8 million.

While the legislation emphasises that employers who unintentionally underpay will not be penalised, business owners will still be fearful. Australia’s modern award system is one of the most complex in the world, making it challenging to pay staff correctly, particularly if a business’s employees fall under multiple awards, each with myriad clauses.

Additionally, business owners can hire and release gig workers on a basis of need under the current system. However, gig workers will get more notice before termination with the new legislation, meaning some employers will lose flexibility with workforce management.

Small business exemptions

In an effort to support small business, “Closing Loopholes” will include the following exemptions:

  • Exempting small business employers (with a headcount of less than 15) from labour-hire pay obligations.
  • Development of a Voluntary Small Business Wage Compliance Code to provide certainty for those who inadvertently commit wage underpayments.

The bill’s flaws

As is often the case, not everybody is a supporter of the new legislation. Many believe the bill’s flaws could undermine its effectiveness. 

One of the main flaws is that the legislation does not define “employee-like workers” in a clear and consistent way. This means that it is up to the Fair Work Commission to decide who is classified as an employee-like worker, and this could lead to inconsistent decisions. 

Another flaw is that the legislation does not give gig workers the right to collectively bargain. This means gig workers will not be able to negotiate with their employers as a group, which could weaken their collective bargaining power.

Finally, it is possible that imposing burdensome costs on the gig economy at this stage in its development could kill off its promising green shoots. Even with the bill’s exemptions, many small businesses will feel the weight of increasing labour costs. Critics believe “Closing Loopholes” will only increase the pressure on small Aussie firms who are already feeling the squeeze.

The future of the gig economy

The future of the gig workforce is uncertain, but the new legislation is a sign that the government is responding to the needs of an emerging category of employees. While the bill does not cover all bases, it will ensure that gig workers have many of the essential rights and protections that other employees receive.  

While the “Closing Loopholes” will create a more level playing field for gig workers, only time will tell if it properly meets the needs of businesses and consumers too. It’s possible that amendments to “Closing Loopholes” will need to be made further down the track, once the legislation’s impact on the gig economy has become clear.

What should business owners do? 

Here are some proactive steps that business owners can take to prepare for the new legislation: 

  1. Review your contracts with gig workers to ensure that they comply with the new regulations. 
  2. Set up a system for tracking the hours and earnings of gig workers. 
  3. Provide gig workers with information about their rights and entitlements under the new legislation. 
  4. By taking these simple steps, business owners can minimise the impact of the new legislation and ensure their company is compliant with the changes. 

How can Peninsula help? 

With constant changes to legislation, employers can feel like they’re trapped in a maze. 

Australian business owners can call Peninsula’s FREE Advice Line on 1300 789 425 before the new bill comes into effect. Speak to one of our experts to get all your questions answered and the peace of mind that your business is compliant.    

Have a question?

Have a question that hasn't been answered? Fill in the form below and one of our experts will contact you back.

By clicking submit you consent to our Privacy Policy

Related Blog Articles

Important Legislation

Update: The Secure Jobs, Better Pay Act

The Secure Jobs, Better Pay Act is the biggest employment law reform since the Fair Work Act first came into effect in 2009. To keep your business up to date, here is a roundup of the changes.  Why is Secure Jobs, Better Pay being implemented?   The Fair Work Act sets minimum standards and conditions for Australian employers, while also providing the legal framework for employer-employee relations.  The Secure Jobs, Better Pay Act is intended to update the Fair Work Act so that it properly represents the nation’s most pressing employment issues. In particular, the Act has a strong focus on improving gender equality and job security.  What is changing?  The Secure Work, Better Pay Act is an extensive package of reforms. Beneath is a list of the most significant amendments, which have either already come into effect or will soon.  Gender equality  Gender equality has now been given the same weighting as objectives like productivity and economic growth in the workplace relations framework.  ✔ Gender equality will be an objective when minimum wages for different awards are set during the Annual Wage Review, helping to eliminate gender pay gaps.    Discrimination  The Fair Work Act has been amended to include gender identity, intersex status, and breastfeeding in its list of protected attributes. ✔ All these protected attributes are included in provisions for discriminatory terms in agreements, awards, and general protections.  Sexual harassment  Amendments are aimed at protecting workers, prospective workers, and employers from sexual harassment in the workplace.  ✔ With the agreement of both parties, the Commision can now intervene in unresolved sexual harassment disputes, with the authority to issue orders and compensation.    Pay secrecy clauses  Amendments to the Fair Work Act prohibit pay secrecy clauses and provide employees with a right to disclose or not disclose their remuneration.  ✔ This applies to all new or revised employment contracts and written agreements from the 7th of December 2022.    Unpaid parental leave  The National Employment Standards have been adjusted to provide eligible employees with additional entitlement to unpaid parental leave.  ✔ Employees taking 12 months unpaid parental leave can request an extension of a further 12 months leave (unless their partner has already taken 12 months of leave).  ✔ Unresolved disputes about extension requests can now be processed by the Commision if an agreement cannot be reached.  Fixed-term contracts  Amendments to the Fair Work Act limit the use of fixed-term contracts for the same role beyond two years or two consecutive contracts – whichever is shorter. This also applies to contract renewals.   ✔ Where a fixed-term contract is made in breach of the new laws, the employee will be considered a permanent employee.  ✔ The employee will retain the terms and conditions of their fixed-term contract, while gaining access to relevant safety net provisions including:   Entitlements to notice of termination and redundancy payments.   Access to unfair dismissal proceedings.  Small claims procedures  Amendments are intended to assist workers in recovering their unpaid work entitlements via small claims court procedures.    ✔ The cap on the amount that can be awarded through small claims court proceedings has been raised from $20,000 to $100,000, making the small claims procedure available to more workers.  Enterprise agreements and bargaining  Enterprise agreements lay out employment conditions, including pay rates and leave entitlements, for up to 4 years from the date of approval.    Amendments to the Fair Work Act support the bargaining stream for enterprise agreements, helping employees initiate the bargaining processes.  ✔ If an employer refuses to bargain the terms of an enterprise agreement, employees can push their employer to engage in good faith enterprise bargaining by applying to the Commission for bargaining orders.   ✔ Amendments permit an employee or employee organisation to apply to the Commission for a variation to an existing single-enterprise agreement.   ✔ The Commission now has the powers to correct errors in enterprise agreements as they see fit. Employers, employees, and unions covered by an agreement can also apply to the Commision for corrections.  Secure Jobs, Better Pay – Key Dates Key start dates for changes under the Fair Work Act Legislation (Secure Jobs, Better Pay) Act 2022:  Date Changes 7th of December 2022  ✔ Gender equality and job security added as objectives to the Fair Work Act. ✔ Pay secrecy provisions removed.  ✔ New protected attributes added for breastfeeding, gender identity, and intersex status. ✔ The Fair Work Commision has powers to correct enterprise agreements and intervene in enterprise bargaining processes.  7th of January 2023  ✔ Job advertisements banned from including pay rates that breach the Fair Work Act, Awards, and enterprise agreements. 6th of March 2023  ✔ The Fair Work Commision can intervene in unresolved sexual harassment disputes. 6th of June 2023  ✔ Changes to requests for extended parental leave, offering increased employee access.  1st of July 2023  ✔ Increase in monetary cap for unpaid wages claims. 6th of December 2023  ✔ Limitations on fixed-term contracts.   Do the Fair Work Act amendments raise any concerns in your company? If you own an Australian business and have issues surrounding workplace relations or health and safety, call our free 24/7 Advice Line on 1300 651 415 to speak with an Peninsula expert. 

Important Legislation

Industrial Relations Reforms Bill: What Do You Need to Know?

The landmark Industrial Relations Reforms Bill is now law. On 6 December 2022, the Fair Work Amendment (Secure Jobs, Better Pay Act 2022) received Royal Assent. Minister for Employment and Workplace Relations Tony Burke introduced the Fair Work Legislation Amendment (Secure Jobs, Better Pay) Bill 2022, which is aimed at closing the gender pay gap, expanding multi-employer bargaining and bringing in flexible rostering rights. The bill included workplace reforms and agenda established at the Jobs and Skills Summit. These industrial relations reforms will accelerate wage growth, particularly among working women. This bill will usher in significant changes that will impact the working lives of many Australians. What is meant by industrial relations? In a nutshell, industrial relations refers to the management of any work-related obligations and entitlements that exist between employers and their workers. Ultimately, the aim of industrial relations is to promote fairness and productivity in Australia’s workplaces. The Australian industrial relations system is a collection of legislation that applies to most employees and employers. It includes the Fair Work Act 2009, the National Employment Standards, registered agreements and awards. This legislation addresses a range of important workplace matters, including: Wages and pay  Trading hours and holiday  Long service leave  Workplace disputes  Industrial relations reforms The National Jobs and Skills Summit was held in early September 2022, and it provided an opportunity for key decision makers to convene and collaborate. It allowed them to explore the possibility of increasing productivity and sharing the dividends of this productivity between businesses and employees to promote wage growth. The bill seeks to enshrine flexible working arrangements across the economy by empowering the Fair Work Commission (FWC) to step in when employees and businesses can’t negotiate efficiently. Key among these reforms is a push to expand multi-employer enterprise bargaining. The industrial relations reforms have been welcomed by the Australian Council of Trade Unions (ACTU), which partnered with Council of Small Business Organisations Australia (COSBOA) on a statement championing multi-employer enterprise bargaining. Key Facts The Albanese Government developed the bill in response to the outcomes of the National Jobs and Skills Summit The bill (Secure Jobs, Better Pay) is intended to help push wages up The bill enacts the biggest workplace law changes in two decades What do you need to know about the industrial relations reforms? Flexible work Employees have started to adapt to the flexibility that working from home brings. However, employers are still keen on having employees fully on-site. This bill suggests that workers have benefited from flexible working arrangements, particularly working parents, those with a disability, carers, and those experiencing family domestic violence. Flexible working arrangements requests are extended to pregnant employees and employees experiencing family and domestic violence. Employers will have a greater requirement to discuss the request with the employee and come to a genuine agreement, including consideration of alternative agreements. Employers can only refuse on reasonable business grounds. Employees can apply to the Fair Work Commission (FWC) to resolve any dispute regarding a request for a flexible working arrangement. The reform is expected to dramatically increase the likelihood of employers and employees agreeing to flexible working arrangements, fundamentally altering the landscape of human resource management throughout Australia. Prohibiting pay secrecy The new laws mean employers cannot issue employment contracts including pay secrecy clauses. Any pay secrecy clause included in a new contract will have no effect and is a breach of the Fair Work Act 2009 which can result in civil penalties. Employees have the right to share and discuss their remuneration information with co-workers and others and an employer cannot take action against an employee for doing so. However, a pay secrecy clause in an existing contract will be preserved until the contract is varied in anyway. Anti-discrimination and special measures Anti-discrimination protections have been extended to include breastfeeding, gender identity and intersex status. Prohibition on sexual harassment in the workplace Prohibition of sexual harassment extends to workers, including contractors, subcontractors, work experience students, and volunteers, Employers can be vicariously liable for sexual harassment that occurred in connection to the workplace, unless the employer can prove they took all reasonable steps to prevent such conduct. Fixed term contracts Employers now have limitations on fixed term contracts, including: Fixed term contracts with a maximum of two years Fixed term contracts with options to renew or extend more than once, or Consecutive fixed term contracts extending the period for more than 2 years There are exceptions to the limitations, including but not limited to types of fixed-term contracts for apprenticeships/traineeships, seasonal work, government-funded positions, and maternity backfill positions. Multi-employer bargaining The Industrial Relations Reforms propose to expand the existing industrial relations facilitating multi-employer enterprise bargaining. The reforms would make it easier for unions and employer associations to negotiate pay deals that cover multiple similar businesses. Businesses with a current enterprise agreement in place are excluded. Small businesses with fewer than 20 employees are excluded, and there are hurdles in place for businesses with fewer than 50 employees. Implications for small businesses Industry groups have serious concerns about the implications for small businesses. The push for expanded multi-employer bargaining could force small companies to get entangled in time-consuming negotiations that place a strain on employee relations. The laws come at a time when uncertainty is high and business owners are being crippled by inflation and staff shortages. Several groups and associations believe the reforms will create even more obstacles for struggling Australian businesses to navigate. What should I do? The Secure Jobs, Better Pay reforms will transform the Australian industrial relations system. We recommend you consult with employment relations experts before making changes. Know your obligations Peninsula works with business owners across the country, supporting them with advice, resources, and materials. Our team provides tailored resources that help your business and people. Call us today on 1300750491 to learn how we can help you.

Important Legislation

Latest Changes to Respect@Work

Studies indicate that people who experience sexual harassment in the workplace rarely report it because employees don’t understand what sexual harassment is. In one study, it was found that workers who initially said no, that they had not experienced sexual harassment, adjusted their answer once it was explained clearly what sexual harassment is. As an employer, it is essential to note that almost half (45%) of survey respondents indicated that the sexual harassment stopped after making a formal report or complaint. The Sex Discrimination Act 1984 and The Australian Human Rights Commission Act 1986 are legislation that can protect your employees in the workplace from sexual harassment. Recently there have been some important amendments that as an employer you should be aware of. The new 2021 amendments to the act are vital protections to help workers to discuss sexual harassment in the workplace without penalty for speaking up.   Amendments to the Sex Discrimination and Fair Work (Respect at Work) came into effect on 11th September 2021. This update to the act provides more protection for employees from sexual harassment and all forms of sex discrimination in the workplace. Let’s look at what this all means for employers. What Are The Changes? There are 4 changes that are important to remember:  Prohibiting sex-based harassment in all areas of covered by the Sex Discrimination Act. Expanding the umbrella of the Sexual Discrimination Act and who is protected by the Sex Discrimination Act, in relation to sexual harassment. A complaint made by an employee under the Sex Discrimination Act can now be lodged up to 24 months after the alleged behaviour. This replaces the previous 6 month time-frame. Victimisation under the Sex Discrimination Act can be a reason for civil action of unlawful discrimination.  What Is Sex-Based Harassment? The new amendment clarifies that it is unlawful to harass a person on the ground of their sex. Sex-based harassment is now specifically unlawful ‘in all areas of public life’ covered in the Sexual Harassment Amendment.  Sex-Based harassment is defined in the Act as: “Unwelcome conduct that seriously demeans a person’s sex in circumstances in which a reasonable person would have anticipated the possibility that the person harassed would be offended, humiliated or intimidated.” The Amendment protects against all workplace workers from this type of harassment.  The terms ‘worker’ and ‘a person conducting a business or undertaking’ is used to describe any persons working in a workplace. This includes interns, volunteers, students, self-employed workers. The new act now protects public servants at all levels of government, from harassment and discrimination in their workplace. The Act removes the exemption that applied to state public servants and employees of state offices. Ignoring Sexual Harassment In The Workplace The Amendment now extends the accessory to liability. It can now be deemed that a person who aids, permits, induces, instructs as well as causes another person to engage in sexual harassment or sex-based harassment can also be found to be liable for the conduct. What Is Victimisation? The Amendment to the Act now clarifies that victimisation can form the basis of a civil action for unlawful discrimination. Victimisation is a term usually describing when a person is singled out for discussing that they have been a victim and treated differently. Examples of workplace sexual harassment victimisation, might be: Dismissal from employment or not given more work after making a complaint of sexual harassment.  Being denied a promotion or being moved to a position of lower responsibility after helping a colleague make a sexual harassment complaint.  An employer penalising a worker for making a complaint, this might mean giving them unrealistic deadlines, excluding them from work-related activities or conversations in which they may have a legitimate expectation to participate in.  Creating a difficult or oppressive environment for an individual because they have made a complaint. This could include mocking or ridiculing remarks about the person behind their back.  What Is Workplace Sexual Harassment Defined As? Unwelcome touching Staring or leering Suggestive comments or jokes Sexually explicit pictures or posters Unwanted invitations to go out on dates Requests for sex Intrusive questions about a person’s private life or body Unnecessary familiarity, such as deliberately brushing up against a person Insults or taunts based on sex Sexually explicit physical contact Sexually explicit emails or SMS text messages A working environment that is sexually permeated can also amount to unlawful sexual harassment. A hostile environment may include the display of obscene or pornographic materials for example, or crude conversations or jokes or banter that could be uncomfortable for some staff. Is There A Time-Limit To When An Employee Can Make A Complaint? An employee now has up to 24 months to report an occurrence of sexual harassment in the workplace. Create safe workplaces with Peninsula If you are unsure of these changes and need clarification in terms of an issue in your business, Peninsula is available to help you. Our advice team can answer all your tricky questions, provide free resources, and support for your business. Call us on 1300789186 today.

Do you have any questions regarding Important Legislation?