male and female colleague smiling and having coffee

Managing Relationships at Work

HR Policies

11 June 2025 (Last updated 3 Sept 2025)

Share on:

Workplace romance statistics show that over 60% of adults have had a workplace romance. With the amount of time spent in the office thi of as number is unsurprising. However, office romances can cause problems for employers – this can range from simply a drop in productivity to conflict of interest or a costly harassment claim.

As an employer, you must remember that it is not just the romantic and emotional relationships (spouses and friendships) that you need to be alert to. Platonic relationships can still cause conflicts: immediate family, other close relationships such as cousins and in-laws, or financial relationships between staff members and clients.

Your staff should carry out their duties to the best of their abilities and certify that they avoid any conflict of interest where possible. It is important that personal relationships do not influence business decisions and interactions with other staff or clients.

What are my duties as an employer?

It’s your responsibility to make sure conflicts of interest do not arise out of relationships at work. Areas that are often affected include decision-making and the boundaries and the maintenance of confidential information. In particular, you need to make sure that there is no actual or perceived interference with procedures like recruitment, disciplinary processes and development opportunities. These processes must be done in a transparent fashion to avoid an accusation of favouritism. Get this wrong and you can be on the receiving end of a discrimination claim.

Relationship policies can help mitigate any issues should any relationships develop or a relationship cause a conflict with any persons of interest to your business.

Relationship policies set a criteria for conflicting interests, for example they ensure the ability to remove an employee from the decision-making process should there be a particular relationship which could potentially result in bias.

To make things more complex, it’s worth remembering that it’s possible for employees and potential employees to make a claim of adverse action on the grounds of not being appointed due to their relationship, for example an employee’s marital status, so employers need to tread carefully.

How can policies assist in a situation where a relationship needs to be managed?

It is vital that you clearly outline your position on managing relationships in a policy that is distributed to all staff. These policies need to showcase the kinds of relationships that might create a conflict of interest and the situations in which conflict may arise.

It is very important to state that the staff must behave in the best interest of the employer and that processes, such as recruitment, must not be affected by the relationship. In line with this expectation, you should clarify in the policy that a relationship, its status and any real, perceived or actual conflict of interest is disclosed. It is also essential to have a robust harassment policy and grievance procedures so that matters can be investigated impartially. Again, these policies need to set the expectations of conduct in the workplace for all employees and include possible consequences of breaching the policy. Recruitment and disciplinary procedures are also important to reduce the risk of claims of bias or discrimination.

Relationship policies can be viewed as a bit heavy-handed but no business is too small not to be worried by potential issues. While office romances are a fact of life, they shouldn’t come at a cost to your business. These policies can help prevent conflict of interest issues, and will set expectations for your staff to help them work with people who are close to them.

Create effective workplaces with Peninsula

Peninsula has worked with thousands of businesses in Australia, helping them implement strong policies and workplace health and safety processes. Our team members are committed to providing you tailored support and advice that helps your business run smoothly. If you would like to implement a relationship policy and protect your business from potential risks chat with us today.

Have a question?

Have a question that hasn't been answered? Fill in the form below and one of our experts will contact you back.

By clicking submit you consent to our Privacy Policy

Related Blog Articles

HR Policies

Personal Calls and Texts at Work

Very few employers like the idea of their employees making or taking personal calls and texts during business hours – it is rarely work related, and takes the employee’s mind off the job. Not only that, but it can impact on productivity, performance and service – especially if your employees are in customer view. So how do you manage personal calls and texts in your workplace? While some employers believe all personal phone use during work hours should be prohibited, in reality this may not be practical. So firstly, it is a good idea to determine under what circumstances they are allowed, such as: family matters or emergencies calls from a child’s school or carer it may even be that an employee is expecting some news and providing leeway to make a quick call to find out will help them to re-focus on work Implementing a policy While any of the above situations may warrant personal calls or texts, if they become perpetual you will need to take action. Spending generous company time and resources focusing on something other than work will have detrimental effects on the individual’s performance, as well as the business itself. To assist in managing this, you need a policy in place to clarify the rules. Some things to consider If employees are using company equipment to make or take calls, you can introduce restrictions on the use of this company property. Decide whether some limited personal use is tolerated, or whether the policy strictly prohibits employees from using your business equipment for any non-work related, personal purpose. Make sure that all employees are aware that the amount of communication on business devices, including telephone calls, is monitored. Your policy can state that during normal working hours, personal calls and texts must be limited and will not interfere with carrying out normal duties. Further, the policy can include what consequences will follow in the event of a breach – this is usually disciplinary action, according to your disciplinary procedure. Common policies place limits on personal phone use, for example, mobile phones cannot be used during business hours aside from breaks and lunch. Other policies could encourage employees to be ethical, asking them to limit calls to real emergencies and to keep their personal phones on silent – so not to disturb others. The best protection for your business is to have a comprehensive policy outlining personal phone use at work, providing guidelines to employees on what is and what is not acceptable. Contact us today and speak to a Peninsula specialist about implementing a tailored mobile phone policy for your workplace.

HR Policies

How to Create an Employee Handbook

Writing an employee handbook from scratch is a big undertaking. You have to explain a lot of rules and guidelines in a way that is easy to understand yet is detailed enough to get the full message across to your employees. Creating an employee handbook is a critical step in setting your employees up for success. Employees need to know what is expected of them as they go about their daily duties. They need to be well-informed about the company’s policies and procedures and know to get in touch with management or HR when needed. An employee handbook should contain lawful and reasonable management directions that your employees must abide by or face disciplinary action.  For this reason, it’s a good idea to consult a professional.  They can review the contents of your employee handbook and advise you on any terms or conditions that may be hard to interpret or unlawful. By taking this extra step, you could be in a better position to defend employee claims. Aside from the basic employment guidelines, your employee handbook should introduce staff to the way you do things, the values you stand for, and the kind of corporate culture you envision. Having this information can give your employee handbook a ‘personal touch’ that is more engaging for your staff to read. What to include in your employee handbook How you choose to structure the contents of your employee handbook is entirely up to you. The kind of information you include will depend greatly on the size of your company, the industry you specialise in, and the tone or style you use to communicate with your employees. Regardless of your approach, there are certain things that every company should include in their employee handbook, such as a reflection of the current company culture, workplace policies and procedures, company expectations, and key onboarding information. You might wish to include: Information on the Company Culture Important Company Values Your Mission Statement These things help establish what sets your company apart and why employees should want to work for you.  Provide a comprehensive overview of your company’s policies and procedures As part of your employee handbook, you may include: General employment information and policies and a Code of Conduct Discrimination, bullying and harassment policies and grievance procedures Health and safety policies, procedures and information Information about employee benefits, bonus schemes, reward and recognition programmes Leave policies and procedures Performance standards and training and development opportunities Disciplinary, termination and redundancy policies Confidential information, privacy and internet and email policies Use of Company property e.g. company mobile phone policy Outline company expectations In addition to your general employment information and information about who your company is, you may also consider including a section about the reasonable expectations your company has for your employees. What type of performance do you expect? Is there a specific attitude or a specific set of behaviours your company should exemplify? Clearly lay out your company’s expectations for employees. You could also include any relevant information about what your employees should expect from your company, especially as it differs from other companies in your industry. Consider information like continuing education offers and experience employees can gain as well as specific help available at your company.  Include key onboarding information Employees will likely refer to the employee handbook more during the onboarding process than they do at any other point during employment. To help ensure that employees are able to easily access information related to the onboarding process, make sure your handbook contains everything they need to know to get signed up for benefits, connect with members of your HR department, or learn more about how to accomplish their jobs. Some employee handbooks may even contain critical training information that can help employees do their jobs more effectively.  Creating the employee handbook Whether you’re a small business that’s just getting off the ground or a business that has been around for a while, but that needs a new employee handbook, your handbook creation process will look much the same.  Take a look at your policies. Update anything that is out-of-date, especially changed benefits policies or health and safety policies that are not in keeping with current standards.  Create an outline for your handbook, including all of the important information you want to add to it.  Summarise your important policies and procedures, then add those summaries along with the extended versions of the procedures.  Add any other important information Have an employment relations professional review your handbook to ensure that it meets all necessary legal requirements and reflects best practice Edit your handbook. Distribute as needed. Consult employees as to any new policies or major procedural changes if required in accordance with the applicable award or agreement. Get employees to sign off on the handbook to acknowledge their understanding. Update regularly. Great culture starts with Peninsula Peninsula works with business owners and employers to create comprehensive employee experiences and productive workplaces. Our tailored resources can guide you through all your employment relations and workplace health and safety challenges. Talk to our team members on 1300751653 today.

HR Policies

Do I have to release an employee summoned for jury service?

Short answer: as an employer, yes. You are obliged to release any employee summoned for jury service as stated in the National Employment Standards (NES). It is an offence to act in any way prejudicial to an employee if they have received a summons for jury service and you threaten to or take action such as: forcing them to take other types of leave (eg annual or sick leave) while doing jury service asking them to work on any day that they are serving as a juror asking them to do additional hours or work to make up for time that they missed terminating the employee’s employment ceasing or reducing pay or otherwise acting to prejudice the employee in relation to their employment Can I ask for evidence of jury duty? Yes. An employee should notify their employer of their summons for jury service as soon as possible. Jury service is the responsibility of the person summoned. Where jury service will cause undue hardship or serious inconvenience, the employer and employee should discuss this and consider whether an application can be made to be excused from jury service. How can I verify my employee attended jury service? Each juror can request a certificate of attendance verifying the days they attended jury service. Employers can ask for this certificate from their employee if verification is required. Do I have to pay my employee while they are on jury service? When employees take leave for jury service, they receive jury service pay from the government. By law, employers have to top up permanent employees’ remuneration their usual pay for the first 10 days of jury service. However, if a state or territory law provides for paid community service leave that is more generous than the NES, then the most generous amount applies. An employee’s modern award or enterprise agreement may also require additional top up pay. Often referred to as ‘make-up pay’, it is the difference between any jury service payment the employee receives from the government and the employee’s base pay rate for the ordinary hours they would have worked. Before paying make-up pay, an employer may request evidence from the employee to show: that they have taken all necessary steps to obtain jury service pay the total amount of jury service pay that has been or will be paid to them Create efficient workplaces with Peninsula As Australia’s leading workplace relations specialist, Peninsula can help you if you have any questions relating to jury service or employer obligations. Call us today on 1300789186 to learn how we can help you.

Do you have any questions regarding HR Policies?